Terms & Conditions

This site is owned and operated by Atlantis Office Limited
SALES, ADMIN AND SHOWROOM:
Tel: + 44 (0) 1206 586858
Fax: +44 (0) 1206 586859

Warranties
All our products are manufactured to the highest quality, the vast majority in facilities in the Asia, Europe and the United Kingdom. A minimum of 1 year manufacture warranty is offered on all products, certain products come with more than 1 year. Please contact our sales team for further information on individual products. Atlantis Office does not physically hold stock, so any warranties are claimed via the manufacture. All products are warranted against manufacturing defects including moving parts. Upholstery and foam are not covered by general wear and tear. Atlantis Office reserves the right not to apply the warranty in cases of inappropriate use or when the product has been tampered with by a third party or interventions by non-authorized personnel.

For any failed parts, i.e a gas lift, arm, desk leg that needs replacing under warranty we will send you a replacement part, we will not replace an entire item. If you have paid for your item to be either delivered assembled or installed we will only send the replacement part, labour beyond the original build is not covered. 

Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Atlantis Office. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Atlantis Office. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content
Atlantis Office has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT but also show EX VAT Price where applicable. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

Damage to your Computer
Atlantis Office makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Atlantis Office shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Atlantis Office shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Privacy Statement
See Privacy Page

How will we use your details?
Our offers: Once you have purchased with us, we may send you product updates, our latest information and special offers. You can check any information that we are holding about you, or ask any questions about this privacy policy.

Cookies and the way we use them
In common with other websites, we do also use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer.
You can control the use of cookies on your computer by either enabling or dis-enabling them yourself. You can get more information about cookies at www.allaboutcookies.org.

Export Restrictions
We will specify any export restrictions that apply on any of our products on individual product listings. Any export restrictions will also be clearly indicated at checkout.
Links to Other Websites
We may have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Atlantis Office cannot accept any liability in respect of the use of these websites.
 Exclusions of Liability
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Atlantis Office or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside the UK
Atlantis Office make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, Jurisdiction and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with UK Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the UK. All contracts are concluded in English.
 E & O.E
These terms and conditions do not affect your legal rights.

Acknowledgement and Acceptance of your Order 

If you have supplied us with your email address, we will notify you by email as soon as possible to acknowledge your order. Please note that this e-mail is not an order confirmation or order acceptance from Atlantis Office. Our acceptance of your order will take place upon dispatch of the product(s) ordered. 

Ordering Errors 
You are able to correct errors on your order up to the point at which you click on "submit" or “make payment” on the final page of our ordering process. Any errors placed after payment must be notified to us within 10 minutes of payment being received, as orders are processed as soon as payment is received. 

Payment 

We take payment from your card at the time we receive your order, once we have checked your card details. Fraud checks are conducted on all our orders. This involves checks on details provided during the order process including the address details. This may involve your details being passed to a 3rd party fraud checking company. On occasion we may ask for additional information in order to process your order. We will conduct this process as quickly as possible however on occasion dispatch of goods may be delayed. 
Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.
The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. 

Missing items: 
On delivery: Should an item be missed or appear not delivered then we request that you notify us as soon as possible, within 24hrs of initial receipt of delivery. 
On assembly: Should a part appear missing from an item please report the item that is missing the part along with a description of part you believe to be missing please contact us within 24 hours of delivery for us to sort out a replacement part.
On both the above instances replacement goods will be dispatched asap. 

Returns: 

Please Click Here To See Returns Information

Delivery:

Please Click Here To See Delivery Information